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Experienced New York personal injury lawyer Mark E. Seitelman is featured in an article published by the New York Law Journal. The article describes the all-important client review process – a major key in instilling trust and knowledge for clients of law firms. Because nearly every prospective client who reads reviews also reads the responses to those reviews left by lawyers, acknowledging any kind of feedback can be critical. Attorney Seitelman states, “I thank them individually. Google allows you to reply and to thank the reviewer publicly on the review. I usually say, “Thank you, Ms. Jones, for the kind comments. It was an honor having you as a client.” Other attorneys prefer to send a thank you note or give the reviewer a phone call instead of publicly thanking reviewers. However, handling a negative review by answering publicly is critical to negating the potential effects of a poor review. Ultimately, reviews are key tools for budding lawyers and law firms to give clients a first impression. Knowing how to navigate the review process and leverage it can help build credibility and trust in an online world.
Jem Stephens
I cannot express enough gratitude for the incredible team at Mark E Seitelman Law Office, located at 111 Broadway New York, NY, 10006, that handled my personal injury case. From the very beginning, they demonstrated a high level of professionalism and dedication, always putting my needs first and guiding me through each step of the process with patience and clarity. Their expertise in personal injury law was evident, and they worked diligently to ensure I received the best possible outcome. Every question I had was answered promptly, and I felt supported throughout the entire process. I am beyond thankful for their hard work and commitment to my case. If you're looking for a team that truly cares about their clients and will go above and beyond, I highly recommend you Contact them.
